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Constituent Services

Senator Miranda's team is here to help you navigate state government and access the services you need.

Our constituent services team helps residents of the Second Suffolk District navigate the complexities of state government. Whether you're dealing with a state agency, need help accessing benefits, or have a concern that requires legislative attention โ€” we're here for you.

State Benefits & Assistance

  • โœ“MassHealth / Medicaid enrollment issues
  • โœ“Unemployment insurance appeals
  • โœ“SNAP / food assistance
  • โœ“Housing assistance and shelter programs
  • โœ“Disability services navigation

Housing & Utilities

  • โœ“Landlord-tenant disputes involving state agencies
  • โœ“Emergency housing assistance
  • โœ“Utility shutoff assistance (LIHEAP)
  • โœ“Public housing application support
  • โœ“Eviction prevention resources

Driver's Licenses & State IDs

  • โœ“RMV issues and appeals
  • โœ“License suspension resolution
  • โœ“Real ID assistance
  • โœ“Driving record concerns

Veterans Services

  • โœ“State veterans benefits
  • โœ“Veterans bonus applications
  • โœ“Connecting to Veterans Services Officers
  • โœ“Healthcare navigation for veterans

Education

  • โœ“Public school concerns
  • โœ“Special education services
  • โœ“School transportation issues
  • โœ“Higher education financial aid appeals

Other State Agency Issues

  • โœ“DTA (Department of Transitional Assistance)
  • โœ“DCF (Department of Children and Families)
  • โœ“DOR (Department of Revenue) concerns
  • โœ“Probation and parole questions
  • โœ“Any Massachusetts state agency

Submit a Request Online

Fill out our constituent services form and a member of our team will follow up with you within 2โ€“3 business days.

Submit Request Form โ†’

Contact Us Directly

Director of Constituent Services:
Justin Gardner

Phone: (617) 516-8610

Email: liz.miranda@masenate.gov

District Office:
350 Blue Hill Avenue, Boston, MA 02121